Shopping Information

Basically, shopping procedure is same in all businesses. You just place an order, make a payment. You can take them with you if you want, or wait for shipment arrives in 4-6 weeks. Please see more details in below bullets.

Placing an order is very easy on the web. Just browse through our products, and add any items that you wish to buy into the shipping cart. After you have finished your selection, click on “check out” and you will be asked for a few details that we need to be able to complete the order. Then, your pre-order will be sent to us by email, and we will get back to you with a complete order with prices and details as soon as we can.

Or you can list the code number and send us an email, and we will get back to you with all details.

We sell in wholesale quantities as well as to retailers and individuals in outbound and inbound. For international orders, it is convenient and economic to do wire transfer balance from bank to bank in the currency agreed upon.

If you have visited our stores, payment can be made by cash. We also accept major credit card such as Visa, MasterCard and Amex. Unfortunately, we can not make payment transactions in online payment processing.

In order to confirm the order, a 30% deposit has to be paid when the order has been placed. The balance will be paid when the merchandise is ready to be shipped.

Bank Detail (For Local)

1.Bangkok Bank, Chatujak market Branch,
A/C name : Ms. Supawadee Rerkaroonthong
A/C no : 209-0-48884-8

A/C name : Ms. Supawadee Rerkaroonthong
A/C no : 533-1-01139-9

Bank Detail (For International)

1. Bangkok Bank, Chatujak market Branch,
Bank address : 333 Silom Road, Bangkok, 10500, Thailand
A/C name : Ms. Supawadee Rerkaroonthong
A/C no : 209-0-48884-8

2. Bank of Ayudhya, PTT Ratchaphruek Sub Branch,
Bank address : 1222 Rama III Road, Yan NaWa, Bangkok 10120, Thailand.
A/C name : Ms. Supawadee Rerkaroonthong
A/C no : 533-1-01139-9

Depending on the country we are shipping to, and the volume of the order we can use a variety of high quality international shipping companies. Generally, small orders and small items can be sent by Air Companies such as DHL or FEDEX. The calculation for air freight is based on weight, and it takes about 3-5 days to arrive at the destination. You can get more information about air freight costs, processing time, and track order via WWW.DHL.COM Or WWW.FEDEX.COM ,we just need your account number with them.

With large orders and large items, we usually ship by sea, and it takes about 4-6 weeks. It is a popular way to dispatch to your destination, with calculations based on cubic meters. Moreover, in order to satisfy the customer, we are willing to provide service either by LCL or by full containers. There are several classifications of shipping price such as F.O.B price, C.I.F price or C &F price, depending on customer’s requests. All shipping expenditures will be the customer’s responsibility. The packing will be based on standard packing for export. In case of the customers have their own packing and shipping, we will offer you an ex-factory price. It is a price for merchandise without packing and shipping charges.

F.O.B. Price: This is a price for merchandises, packing and handling charges in Thailand, and documentation in Thailand. In this case, the freight must be collected at the destination. Regularly, the agent in the destination will get contact before the shipment arrives at the port of destination. Other charges such as customs clearance and duty will be charged to the customer and they vary upon the country. Most customers prefer this type, and it is widely accepted in wholesale and retail fields.

C & F: This includes merchandises, packing and handling charges, documentation in Thailand, and also prepaid freight. Other charges (custom clearance, duty, and etc.) are the customer’s responsibility.

C.I.F: It is similar to C&F, but insurance is included.

Hand crafted products vary slightly, so we can not guarantee the exactness as to their colors, dimension, surfaces and texture, etc. The uniqueness of each product means that none is ever precisely identical. Therefore, we shall not be responsible for refund, return, or exchange caused by the above mentioned characteristics.